SAFETY TIP: In the Event of a Diving Emergency, Be Prepared Before Calling a DAN Hotline
- Firstly, have a call-back number available
- Call the hotline: +61 8 8212 9242 or 1800 088 200
- These hotlines will put you in contact with a diving doctor
- NOTE: All divers can call a DAN Hotline for advice
- But DAN can only manage the evacuation & treatment of members
- Not a member yet? You can sign up here.
In the event of a diving emergency contact a DAN AP supported hotline. When calling a DAN Hotline it is important that you have a call-back number available (in case the call drops out or follow-up calls are required) and also remember to tell the operator that you are a DAN Member. The main hotline number is the DAN Diving Emergency Service (DES) on +61-8-8212 9242 from outside Australia or 1800-088 200 inside Australia. Other hotline numbers are listed HERE.
These hotlines will put you in contact with a diving doctor who will discuss your symptoms and may suggest first aid. It is important to follow this advice. The doctor may also recommend an evacuation to get you to ongoing medical care (or to a higher level of care). If this occurs the doctor will put you in contact with DAN Case-managers who will assist with organising the evacuation.
NOTE: All divers can call a DAN Hotline for advice, however, we can only manage an evacuation and treatment, and pay for associated costs for current members (within the limits of their coverage).
DAN AP’s Suggestion: Save the most appropriate Hotline Number in your phone, so you have it at your fingertips should you ever need to call DAN for help, for yourself or a dive buddy.
Finally, do not use email or Facebook to contact DAN AP in an emergency.